Your privacy is critically important to us.
Viewpoint Dentistry is located at:
Viewpoint Dentistry
90 Columbia Point Dr
Richland, WA 99352
(509) 946-9313
It is our policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to viewpointdentistry.com (hereinafter, “us,” “we,” or “the Website”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website.
This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
Website Visitors
Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use our website.
We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. We only disclose IP addresses under the same circumstances that we use and disclose personally-identifying information as described below.
Information We Collect
Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information we gather depends on the nature of the interaction.
Contact and Appointment Forms: Visitors who submit inquiries through our contact forms or request appointments provide information including name, email address, phone number, and any details included in their message. This information is used to respond to inquiries and schedule appointments.
Patient Registration: New patients who complete registration forms provide information necessary to establish care, including name, contact information, insurance details, and medical history. This information is used to provide dental services and coordinate your care.
Patient Portal: Patients who use our online portal through Modento provide information necessary to access their account, view records, and process payments. Payment information is processed securely by Modento and we do not store complete payment card details on our servers.
Feedback Forms: Visitors who complete our “Rate Our Office” form provide information including their name and feedback about their experience. This information is used to improve our services.
Important: Please do not submit sensitive health information through our website contact forms. If you need to share health information with us, please contact us directly by phone or through our secure patient portal.
We do not sell or rent your personally-identifying information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule appointments
- Provide the dental services you have requested
- Process payments and send related information
- Send appointment reminders and practice updates
- Improve our website and services
- Comply with legal obligations
Security
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
To enrich and perfect your online experience, we use “Cookies” and similar technologies to display personalized content, analyze website traffic, and understand where our visitors come from.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help identify and track visitors, their usage of our website, and their website access preferences.
Google Analytics: We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including your IP address. This information is transmitted to and stored by Google. For more information, see Google’s Privacy Policy at policies.google.com/privacy.
Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and to deliver relevant advertisements to you. Facebook may use this information to provide measurement services and targeted ads. For more information, see Facebook’s Data Policy at facebook.com/privacy/explanation.
Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.
Links to External Sites
Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
Children’s Privacy
While we provide dental services to patients of all ages, our website is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13 through our website. If you are a parent or guardian and believe your child has provided us with personal information through our website, please contact us so we can address your concerns.
Your Rights
You may request access to the personal information we hold about you, request correction of any inaccurate information, or request deletion of your information by contacting us using the information below. We will respond to your request within a reasonable timeframe.
If you have subscribed to receive communications from us, you may opt out at any time by following the unsubscribe instructions in any email or by contacting us directly.
Health Information Privacy
If you are a patient receiving dental or healthcare services from us, our use and disclosure of your Protected Health Information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Please refer to our Notice of Privacy Practices for detailed information about how we use and protect your health information.
This website privacy policy applies to information collected through our website and is separate from our HIPAA Notice of Privacy Practices, which covers health information collected in the course of providing dental and healthcare services.
Privacy Policy Changes
Although most changes are likely to be minor, we may change this Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to this Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Opt-In to Receive SMS Messages
We value your privacy and will not share your mobile number with any third parties. By opting in, you agree to receive text messages from us. Message frequency may vary, and you may receive messages periodically. Standard message and data rates may apply.
Contact Us
If you have any questions or concerns about this Privacy Policy, please use the information listed on the website to contact us.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Viewpoint Dentistry
90 Columbia Point Dr
Richland, WA 99352
Phone: (509) 946-9313
Email: office@viewpointdentistry.com
Last Updated: June 2026
